Last updated: May 7, 2026

Welcome to Wonders.lk.
Your privacy is important to us. This Privacy Policy explains how Wonders Agro (Pvt) Ltd, operating under the brand name Wonders.lk, collects, uses, stores, and protects your information when you visit our website, place an order, contact us, or interact with us through our social media platforms.

1. Who We Are

Business Name: Wonders Agro (Pvt) Ltd
Brand Name: Wonders.lk
Website: www.wonders.lk
Location: Colombo, Sri Lanka

Wonders.lk is a premium indoor and outdoor plant nursery and online plant store offering retail plant sales, wholesale supply, and plant rental solutions for homes, offices, events, and commercial spaces.

2. Information We Collect

When you interact with our website or services, we may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Billing information
  • Order details and purchase history

Website Usage Information

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Time spent on pages
  • Referral sources

Social Media Interactions

If you contact us through platforms such as:

we may receive information you voluntarily provide through messages, comments, or inquiries.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate regarding purchases, inquiries, or support requests
  • Coordinate deliveries and pickups
  • Improve our products, services, and website experience
  • Send important updates regarding orders or services
  • Respond to customer service inquiries
  • Improve website functionality, performance, and security
  • Conduct internal business analysis and marketing activities

We may also use non-personal, aggregated information to better understand customer preferences and improve our offerings.

4. Payments

Payments made through our website may be processed through secure third-party payment providers. Wonders.lk does not store complete payment card details on our servers unless explicitly stated during checkout.

Users are encouraged to review the privacy policies of any third-party payment gateways used during transactions.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies may help us:

  • Remember user preferences
  • Improve website performance
  • Understand visitor behavior
  • Provide a smoother shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Delivery & Location Information

To facilitate plant deliveries within Colombo and surrounding suburbs, we may collect and use delivery-related location information provided by customers during checkout or communication.

This information is used strictly for operational and customer service purposes.

7. Sharing of Information

We value your privacy and do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers only when necessary to:

  • Process payments
  • Complete deliveries
  • Provide technical or website support
  • Comply with legal obligations

All third parties are expected to handle customer information responsibly and securely.

8. Data Security

We take reasonable administrative, technical, and operational measures to protect your information from unauthorized access, misuse, disclosure, or loss.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Retention of Information

We retain customer information only for as long as reasonably necessary to:

  • Fulfill orders and services
  • Maintain business records
  • Resolve disputes
  • Comply with legal and regulatory obligations

10. Your Rights

You may request to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information where legally permissible
  • Opt out of certain communications

To make such requests, please contact us using the details below.

11. Third-Party Links

Our website or social media pages may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

12. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

13. Updates to This Policy

Wonders.lk may update this Privacy Policy from time to time to reflect operational, legal, or service-related changes.

Any updates will be published on this page with a revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Wonders Agro (Pvt) Ltd
Operating as Wonders.lk
Website: www.wonders.lk
Email: [email protected]

Thank you for trusting Wonders.lk.